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WE HAD A PESKY RACCOONS IN THE WOODS BEHIND OUR HOME THEY WOULD COME UP ON OUR PORCH AND INTO OUR DOG YARD WE HAVE A 6 POUND POMERANIAN AND WERE CONCERN FOR HER SAFETY A TRAP WAS PUT OUT AND THE RACCOON WAS CAUGHT THE FIRST NIGHT. GARRIT CONTINUED TO PUT THE TRAP OUT FOR THE REST OF THE WEEK AND CHECKED IT EVERY DAY - WE WERE VERY SATISFIED WITH THE SERVICE EXCELLENT. TOTAL 3 RACCOONS REMOVED FROM PROPERTY
These guys were great took them a few times but they did not stop till the job was completed. The reason for multiple attempts was because of how young the baby birds were that were in a nest behind my siding they could not rescue them. Thanks again guys hopefully I won’t have to call you again.
Prompt, professional, and courteous service. Josh was able to come out to my home, identify the point of entry for rodents in my attic and recommend an appropriate fix. Follow-up was also prompt; there was a two-man crew who came back to install a barrier around the perimeter of my unfinished garage that should solve the problem. They worked diligently and did an exceptional job.
WE HAD A PESKY RACCOON IN THE WOODS BEHIND OUR HOME HE WOULD COME UP ON OUR PORCH AND INTO OUR DOG YARD WE HAVE A 6 POUND POMERANIAN AND WERE CONCERN FOR HER SAFETY A TRAP WAS PUT OUT AND THE RACCOON WAS CAUGHT THE FIRST NIGHT. GARRIT CONTINUED TO PUT THE TRAP OUT FOR THE REST OF THE WEEK AND CHECKED IT EVERY DAY - WE WERE VERY SATISFIED WITH THE SERVICE EXCELLENT
Josh was great! We had bats in our attic when we moved into our home and he took care of it. He even provided pictures of before and after. Highly recommend! He was very trustworthy and went beyond our expectations!
Josh was very professional and they know how to catch raccoons
Jared came in and followed up the next day. Family of Raccoons were out the day he follow up! Way quicker and easier than I was planning on.
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We were very pleased with the calm persistence Josh maintained while evicting a mama raccoon and her babies, who were VERY comfortable living above our porch! They are now gone and we are so thankful! Great job Josh!
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Josh was helpful, speedy, kind. All great attributes when dealing with people (and with critters).
Great service, very kind and helpful!!
Jason V.
Very friendly and professional!
I am very pleased with the service of critter control. Gerritt came the same day I called about a mouse/vole running around our basement (eek!), he was able to find some areas where the critter may have come in, he walked the perimeter of the house as well as looked in our attic to discover we did in fact have some evidence of activity going on. He took pictures of the areas where he advised we should close off which was great because it gave us the option to do it ourselves. Really nice guy, quick in and out and even was respectful in covering his shoes walking through the house.
Rob W.
Jared was very friendly and helpful. Did a thorough job and took time to answer all my questions which was very appreciated. Thanks!
Came out same day I had an issue with bats in my house.
Josh was professional, thorough and friendly! He explained what he was doing and educated me on our situation (mice in the attic). This required two visits, one for baiting and a return to seal up areas that were allowing access. I appreciate their offering that follow up service and I have a peace of mind. Would highly recommend them.
Jerad was very professional and thorough. Made some good recommendations for solving the identified problem.
Quick and professional service by Josh. Five stars
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Laurel S.
Explained services well and were flexible in coming out to check on whether our moles were actually gone. Good customer service!
Ellen C.
Josh was here almost every weekday for over three weeks trying different tactics to get rid of our non-paying tenants. We appreciated the care he took to help get them out of our chimney without being cruel to the raccoons.
Karen A.
I would definitely recommend Critter Control to anyone needing this type of service. Jarad who came to the house to resolve the issue/s was very friendly and very efficient and did a really good job. I am very happy with the service and the results.
Jackie B.
Josh was professional and did a thorough inspection of the house. He found a few places I had missed when previously sealing the foundation and gave me some great suggestions for how to better seal the house and keep the mice from returning. Thank you again! Jackie Botham Red Trillium Properties
Karyl S.
Thank you so much! Jerod stayed on top of everything and your office truly went above & beyond when all others I contacted basically said they had no idea as to the problem & never returned my calls. I highly recommend Critter Control!!!
Sandy N.
Friendly, fast and very efficient.
TJ T.
Great service
Sandy W.
Thanks again Josh!
Lucy C.
Josh came soon after I called and in a few visits was able to stop the parade of mice I seemed to have in my kitchen..all is well now...I hope! Thanks for the good service :)
Barb R.
Parker was great in trying to capture my skunk. He is out of my backyard and hopefully not return.
Marge P.
Josh at Critter Control is definitely the best!!! I appreciate his rapid and accurate response.
Phil S.
Thank you for the work
Iain C.
Excellent service and prompt attention to our critter issues. Thanks!
Bill L.
Josh VanderArk is an excellent representative of your company....very professional, knowledgeable, efficient and helpful.....and mice appear to be shut out. We couldn't be more satisfied with the service he provided. Thank you for asking.
Ann S.
Really appreciated your help with a very frustrating problem. I'm hopeful we are making inroads, altho took out 2 more mice today. I know you said you will continue to monitor the bait stations, and I will let you know how things are going on the inside.
Irene E.
Very satisfied with Josh's attention to my problem. Had hoped he could have captured those squirrels but he sealed entry points. He even received and answered my questions on Sun which should have been his day off. That is dedication! Great job!!! Irene
Tom Becky H.
Work was fast and efficient. Parker was thorough and polite. We couldn't have been happier and will definitely recommend your company to all. Thank you so much.
Marvin P.
good and fast service
Lee D.
Parker is great! He arrives on time, completes the work quickly and is happy to answer questions and show me what he is doing to combat the critters who have found their way into the house this winter. Highly recommend!
Sue P.
Peter very pleasant and professional. We thought the price was reasonable.
Kathy L.
It appears your company has done a good job. I will know better when it is determined if there are still critters trapped under my deck!!
Lynn D.
Excellent service provided by fully explaining the potential issues, suggested action plan, and then following through as promised. I rarely recommend but Josh impressed me with his professionalism and commitment to resolving our problem.
Karen
Thank you for coming out promptly to take care of a potentially dangerous situation for our tenants or guests. Camelot Wood Apartments
Douglas D.
Josh and Jared arrived 15 minutes early, and were done with work in less than an hour. Their proposal to install a one way door so the squirrel(s) in my ceiling could get out but not return seemed very sensible and now we wait to see if it works...I am very pleased with the professional and efficient approach so far!
Missy T.
Parker has done a great job supplying, checking, and when needed removing critters
Owen F.
Very professional, courteous, friendly, helpful. Our technician, Parker, was great. Multiple visits, moved traps around, explained everything. Excellent. Would highly recommend!
Jack P.
Parker was outstanding. He very clearly explained what was happening and what needed to be done. He was very professional and thorough. Thank You. Jack Puricelli
Missy T.
Parker has been prompt, polite and informative. We didn't catch the desired critter but a large raccoon who is now residing elsewhere. Appreciate the service and will call again at the first sign of the iffender's return.
Oren M.
Jared was wonderful!
Luke
parker came out and after less than 24 hours we caught the possum and got him out ... couldnt be happer thank you guys.. highly recommended and parker was very professional... thank you luke
Connie S.
Excellent job. Caught 4 raccoons and sealed up the area where they were getting into the house from. Very nice to work.
Sharon S.
Service was EXCELLENT. Very pleased. The squirrels are gone.
Robert & Mary D.
Very responsive; thorough; would highly recommend these folks!
Lynne B.
Caught the pesky raccoon that was in my attic and garage rafters. Hopefully the end of animals in my house.
Ron G.
Service was exceptional. They were fast and did more than they said they would. Prices were reasonable and the worker was friendly, helpful, and informative. I would recommend this service to anyone!
Karl G.
They showed up at the correct time and did all the work required. They were polite and professional through the entire process.
Bruce M.
Far more successful than Mole Buster. This is a great company.
Gloria B.
Professional, courteous, knowledgable, and thorough,
Lois R.
Josh is terrific!! Thanks!
Kimberly Bobby B.
So pleased with the promptness and professionalism of Critter Control. Josh was kind and explained everything very well. Would definitely hire you all again.
Marion R.
Great service. 5-star customer service!
Craig V.
Very friendly and an expert in your field. Thank you!
Dave V.
Josh did a great job, and what a nice guy! If I hear of anyone with a problem, I'll positively be referring them to Critter Control!
Kate T.
Excellent service Would recommend to others Polite Explained services well
Walt G.
Don is the man
John J.
Thanks. Always great service.
Claudia K.
Excellent service as always.
Mike T.
Very nice people to work with. Followed through with all work and solved the problem.
Sally Y.
Very prompt, they were at the house just a couple of hours after we'd called on a late Sunday afternoon!! Friendly and explained what was happening and the options. Great follow up. We had to make sure Mama Racoon had vacated before they installed new rain caps on each flue. Very reasonably priced. Would recommend them to anyone with an unwanted house quest!! Thanks for a great job Don :-)
Averil C.
Great work as always!
Marge P.
Very effective and timely response. I am always happy with Critter Control and Josh's ability to solve my problems. Marge
Jordan T.
Great service! Knowledgeable about the critters' behaviors and how to take care of them quickly. Very satisfied!
Forest Hills Public Schoo L.
I hope that was left to right, with last star on right meaning Excellent! :-)
Sandra G.
I really appreciated all the advice given to me. Especially the fact that I had a walnut tree right next to my garage. This made it easy for the squirrels to jump on the roof. I was also made aware of other possible entries into my home by rodents. I was even told what to use to seal things up.
Brian C.
The service caller was very professional, friendly and took care of the job!
Kevin,Ann B.
Came out in the dead of winter and took care of our flying squirrel infestation. Very professional.
Bonnie M.
Absolutely fantastic service! Thank you so very much for eliminating my squirrel problem, and taking extra care to ensure all critters were removed.
Sarah W.
Thanks for making it easy to take care of my house!
Kimberly L.
As always, excellent and professional work.
Mrs. S.
Excellent service! Timely, efficient, reasonable costs. We will use you again when needed. Carl Sinke
Marty H.
Absolutely GREAT! Josh was prompt, polite, extremely knowledge and best of all, he got the little critter. My tenant didn't need to come back to her apartment and wonder if she would get a peaceful nights sleep.
Josh always does a great job...professional, fast, efficient.
Awesome job. You guys are always there when we call and do a great job..
Dean S.
Job well done.
Joel W.
Thanks for the thorough job!
Wonderful, fast service
Ann C.
Josh was great!! Thx so much!!
Mike S.
Very professional -- knowledgeable, efficient, and thorough. Thank you!
Jerry P.
Josh was very professional and did a great job. It appears all the critters are gone. Thanks Again Jerry Podleski
Tom K.
Nice work thanks
Mike H.
Great job!
Brian R.
Thank you!!!!
Forest Hills Public Schoo L.
whoops was not finished i give a 5 work performed promptly. Thank You Very Much
Patti S.
I appreciated you taking my input to the process.
Mrs. Y.
no comments
Frank Irene D.
Josh did a wonderful job! He always does!! His concern and diligence are much appreciated!
Sherry S.
A very complete and thorough inspection and left us with reasonable alternatives. Your very good.
Ed, S.
Very good service
Fred C.
Competent and professional. Completed the job as specified with no problems
We really enjoy working with you and have had no issues at all. I do appreciate everything you guys have done for us. Very professional and friendly when we call and always here when you say you will be. Thanks again.
Gena Herington
Very nice people
Lauren Beachum
I called Critter Control to remove a bat from my home, and they were able to send someone out within a few hours. Brad arrived right on time, and completed a very thorough inspection of the inside and outside of my home?getting on his ladder to look at my soffits and climbing up into the attic. Sure enough, he found bat droppings in the attic. Brad explained what would need to be done to address the issue, and provided me with an estimate for those services that same afternoon which included photos he?d taken of the bat signs and entry points in and around my attic. Brad and his team were able to safely remove the bat from my home without harming him, and then they returned a couple of days later to install bat cones and seal up access points. After the bat cones had been removed, Brad proactively reached out to me to ask if I was seeing or hearing any more evidence of bats. When I let him know that we were still hearing something crawling inside the rear wall of the home, Brad sent someone out the very next day to check it out. It turns out that the creature inside the walls is likely a rodent and not related to the bats at all, but the technician still took the time to locate and seal off the rodent?s entry point for me at no extra charge. Overall, I was very impressed with the team at Critter Control and pleased with they work that they did. All of the staff that I interacted with were friendly, knowledgeable, and seemed to genuinely enjoy what they were doing. I was provided with estimates at every stage so that I knew exactly what to expect ahead of time, and I thought the rates were very reasonable. Throughout the whole process, Brad and his team went above and beyond to provide excellent service. I would highly recommend Critter Control, and will call them again for any future pest control needs.
Celeste Doyle
Ben Solis
John Schlinker
Kristie Swan
Very polite and helpful. Bald-faced Hornets can be dangerous for our dogs. Quick and efficient
Jeff Benson
Alex and crew were great to work with. Very business like people compared to others companies.
Josh Capizzi
Called critter control when I discovered a bat flying around my basement. Sent a request on Sunday night and was contacted Monday morning. Speedy response time was very good. The technician Alex came out for the inspection and was very knowledgeable and professional. Alex went through the house and informed me of possible entry points that should be addressed. Alex left me feeling comfortable to go back down in my basement without worry. Thank you Alex and thank you Critter Control for your excellent service and experience
Emilee Courtney
Brad was great! He eased my worries and provided a detailed description of the plan of action.
Bob Dubisky
Alex was very knowledgeable and did a great job inspecting my home!
Louise Jackson
Bird invaded air vent and made a nest, Brad was great gave professional advice and best Solutions, completed job in a timely manner. Very friendly and knowledgeable, and professional. Thank you.
Aaron Chambliss
Brad D was great. He was helpful and answers your questions with clarity. Great guy!
S B
A bird decided to move into our bathroom exhaust fan despite a flap covering. Critter Control was able to remove the nesting material before the birds had a chance to take up a long term rental! Now all of our exterior vent covers have a protective cage to deter any future intruders. Very happy with the ease of service and professional team.
Sarah B
Alex with Critter Control was great! He did the inspection to get and keep a raccoon out of our attic. It has been a week since they did the work, and no more raccoon! They are thoughtful about being as humane as possible, and were very thorough in ?raccoon proofing? our roof. They cleaned a bunch of bird nests out of the soffit as well and cleaned up the mess before they left. We will definitely use them again for our unwanted animal roommates!
Rebecca Klesmith
Very pleasant, super nice to my dog and cat. Took me through details of what they found. Had an invoice immediately ready to present and email.
Ryan Vander Ploeg
I had a bird making a home inside of my dryer vent and needed some help dealing with it. Alex was very thorough in his inspection and was able to successfully remove the nesting and cover the dryer vent to make sure it won?t happen again. Would recommend!
Alex Knudson
Critter Control of Grand Rapids was great to work with. The receptionist on the phone was very helpful in getting our pick-up (skunk in a live-trap) scheduled into the tech's day, and he followed up with us twice. First to let us know when he would be there and then again when he was on his way. He made quick work of the pick-up and was on his way in less than 10 minutes. I highly recommend their services.
Essie Wallace
Alex was very knowledgeable, prompt, friendly and very helpful. He was gentle and handled the birds with care. I will tell everyone I know about Alex?s great service.
Marc Cole
I would highly recommend this company to anyone in the future. Brad removed a bird nest from a vent approximately 30 ft high. He was very friendly, knowledgeable and professional. I wished I could give him a 10 star rating.
Kristin Moralez
Alex was very helpful and explained the treatment plan well after his inspection.
paula favreau
Than you so much Brad, I feel 110% better. Opossum died under my deck, called Critter Control and Brad to the rescue. I can sit on my deck again, thanks for being so positive and understanding in this smelly situation.
Sean Hamilton
Brad came out quick! Which is important when a family of raccoons moves into your chimney! He was very informative and took all the extra steps to insure that when they left, it would be for good. Thanks Brad and Critter Control!
PORTIA MOSBY
Alex was my tech and he was professional, kind and thorough. He explained everything in detail from the process and preventative measures to pricing. I would definitely recommend this business for all of your little or big critter issues! Alex you are the bomb.com!!!!
Matthew Turner
Alex was very personable and did a great job removing the bird nest from our dryer vent! He did a great job informing me of everything that he was doing in order to remove the nest and prevent future birds from getting into the vent! Definitely would use the service again!
Linda Vanderbaan
Batman Brad was the best!!! He is on it!!!! Thank you for getting rid of bats and mice. They were having a serious all night party in my attic!!!!
Christa Wetzel
Sharon
Prompt, thorough and professional.
Susan Fisher
Alex was awesome. He called to say he could be here early, he was friendly and professional the entire visit. He was extremely thorough, checked entire exterior of home/roof and inside checked entire attic. He provided pictures to document what he found and gave us a very reasonable estimate to make sure our new houseguest (squirrel) would be evicted in a timely manner and not return. He was very knowledgeable and there was no ?upwelling? or pressure tactics. We would not hesitate to recommend this company and we couldn?t be happier that we chose them.
snobum181
Alex was very professional in is trade. He took the time to explain the situation to me and answer all my questions. The response time was very fast. I also had some additional concerns after he left and he was able to come back the next day to re evaluate the conditions at my house. I would definitely recommend this company.
Laura D
I was very impressed with the service Alex & his colleague provided. They were both professional and personable - we definitely cracked some jokes during the inspection. Alex answered my questions, never talked down to me (as some professionals have done), but responded to my inquiries with patience and respect. He went over the inspection with me to give me an adequate understanding of the work that needed to be done. Alex provided a thourough inspection of our attic- going up into the messy, insulation! He did a comprehensive inspection of the outside of the house- climbing on a ladder to find all the holes the squirrels had made to enter the attic. I definitely recommend working with Critter Control. Sometimes it can feel like a company is just trying to sell you their services and might be up charging you or adding in unnecessary services , but I didn?t get those vibes from Alex & his colleague. I could tell they were honest about what needed to be done (gifted empath, here!). Give them a try. Hopefully you?ll get to work with Alex too!
Abbi M.
Went with Platinum Wildlife Removal instead of this company due to price, but the woman who answered the phone here was very polite and answered my questions. I will consider them for future services.
Tim Nielsen
Very professional and thorough. Prompt, too. Great communication throughout the project.
Eric Cervenak
Jason Jenison
Rachel Wright
Once working from home I realized I had some small guests in my attic. CC was very professional and safe inside my home and did a great job answering questions and responding to my concerns. Would highly recommend
Dustin Bowerman
Amanda Carson
Critter Control was such a great company to work with! They were very responsive, reasonably priced and showed up on time (bonus!). The technician was very professional and personable. He took the time to explain everything to me and the cost associated with it. I would highly recommend and work with them in the future.
elsa baker
Critter Control came the same day I called. They called ahead to confirm arrival time and arrived when promised. Alex, the technician, professionally and safely evicted a raccoon from the chimney of one of our business properties. He knew the behavior and habits of the animal which ensured clean, humane removal. He replaced the chimney cap to prevent animals from removing it again. We highly recommend Critter Control!
Valco93
We had a raccoon hanging out in our garage. We called Critter Control in the morning and Alex came out to help us within a couple hours. When he showed up we were able to remove the Raccoon (making his nest in our Kayak) in under an hour. He also helped us determine how to repair the entrance areas so we wouldn't have another wild visitor. Critter Control has helped us in the past with a bat problem, and after this Raccoon removal they still have yet to disappoint! I definitely recommend using Critter Control for any pest removals you may need!
Marissa Roslyn-Clark
We've used critter control twice now and both times they've been great. Super responsive and very timely. And everyone who works there is nice and pleasant to talk to.
Munaaa
Very helpful staff, reasonable pricing, and we were very happy with the quality of service
Carley Gender
Sandy Lauritzen
Jerad was the service person. I was very impressed with his knowledge and skill set. He was very personable and answered all my questions.
Laura McMahon
Chase and Bobby were out today to help us with a mouse issue. They were thorough and professional. After they finished, they took the time to walk me through everything they had done, explained why they did it, what we can expect going forward, and tips. I appreciate their time and professionalism.
Kelsey Arnson
They did a through inspection of both inside and out to give the inspection. Work was done timely manner. Customer service was great, I spoke to a friendly helpful voice every time I called.
Kimberly Bergner
We called Critter Control of GR for bat removal/exclusion. Alex was very professional and prompt in scheduling a consultation and following up to get our work started. His consultation was thorough (with before pictures) and he explained the estimate price breakdown and didn?t push for add-on services. His team followed up with setting up cones and then sealing off entry points. We have a 1-year contract guarantee and are so far happy with this company and would recommend!
Jeff VanderVeen
Brad was awesome in providing a thorough inspection and quote. He took the time to go over all our options and provided me with a reasonable quote on the spot. Kudos!
Penny Lewandowski
Critter Control to the rescue again for me! First it was a bat and then skunks. I might just start a zoo. Jared was great on the first check-in and on following up throughout the process. Chase and Bobby set the humane traps and secured the areas they could to keep additional skunks from entering under my porch. They were great to work with, friendly, funny and efficient! Using everything from honey buns to marshmallows, they finally caught and relocated a pair of skunks. Except for the skunks and the smell, a great experience! Thank you everyone!
James Buskard
We had a raccoon living in our chimney, Alex was the tech that came to the rescue. As he polled into our driveway the momma popped her head out and Alex sprung into action. He lured her up and had her safe and in a cage in about 5 minutes! Alex went around our hole house and told me all the possible spots they can enter your home from. Alex was very professional and good at his job! I will definitely be calling them out if I ever have a critter problem again!
Chelsey V Richardson
Jerad has been helping us out for about a year. We've unfortunately been hit with some very persistent critters who seem to quickly find new ways in when you seal the old ones. Jerad has always been quick to get us on his schedule and investigate the issue. One day we hope we won't have to call him anymore, but it's assuring to know we can trust and rely on him when we have to.
blacktowerjake
My experience with Critter Control was as good as I could expect. Alex came out and went up in my attic and advised me that raccoons had torn through my roof and were now living in my attic. He supplied pictures, gave me an estimate for removal of the raccoons, securing the holes in the roof, and preventing further entry by animals. They removed the raccoons, and repaired the damage. They worked well with my insurance company to get the damage covered. Even the claim rep said that he always worked well with Critter Control. And a shout out to Cory too for doing a great job and being so friendly and understanding about doing the 'hands on' work. I am very, very pleased.
Allison Winterberger
We had a raccoon decide to take up residence in our roof, and Critter Control was quick to come out. I appreciate that they didn't try to push anything on us- in fact, just the opposite. They told us how best to solve the problem using what we had, and were incredibly honest, upfront, and professional. Hopefully we won't require their services again, but if we do, I would trust them to do the right thing in the future.
Terri Martin
I am so grateful for the guys at Critter Control. They stuck with me until the bats were gone. Now I can sleep at night!! Thank you! I recommend them.
Paul Ketchum
No high pressure sales. Took time to listen to concerns, Advised on steps to take for preventive measure.
J S
I was very impressed by the inspection Alex performed. He was thorough, spending an hour looking for entry points that allowed squirrels to enter my attic. While inspecting, he took many photos of areas of concern, and shared them with me afterwards. He showed me what needed to be done and the material that would be installed to prevent further squirrel intrusion. He answered all my questions, and I had a lot of them! I would rate him as a consumate professional. When I called around looking for companies that handled squirrels, there were very few that were willing to let their employers climb 16 foot ladders to get into an attic. Those companies that didn't deal with squirrels recommended Critter Control.
Nick Simatos
Jess Watt
John VanderHaagen
Quick, friendly service. Our critters have been controlled!
Michael Yoder
Erik Bole
Very professional and knowledgeable. Walked me through every preventative measure they applied. Came out immediately in between appointments when called. Great customer service!
Nick Cucinella
These guys were great took them a few times but they did not stop till the job was completed. The reason for multiple attempts was because of how young the baby birds were that were in a nest behind my siding they could not rescue them. Thanks again guys hopefully I won?t have to call you again.
Amanda Szabo
Great company to work with!
Joe Thiel
Prompt, professional, and courteous service. Josh was able to come out to my home, identify the point of entry for rodents in my attic and recommend an appropriate fix. Follow-up was also prompt; there was a two-man crew who came back to install a barrier around the perimeter of my unfinished garage that should solve the problem. They worked diligently and did an exceptional job.
Steve Madsen
Highly recommend. Had a ground hog die in a hard to reach crawlspace and Garret was able to get in and remove it. Had a resurgence of flies the next week and he came back out to check if there was more. Didn't find anything, but determined it was the final round from the previous animal. He was able to find and seal where it came in the crawlspace and gave his number in case we had any more issues.
Roxanne OBrien
Super fast, friendly, & efficient! They quickly identified the area bats were entering my home & corrected the problem. Thank you for letting me get back to sleeping peacefully at night!
Laura Triezenberg
Knowledgeable, helpful, friendly, prompt.
Judy Briggs
Took care of our racoon issue efficiently.
Gretchen Robinson
They did a very thorough job in ridding our house of red squirrels/ chipmunks.! Professional with great follow through I highly recommend them.
Wendy V
Aside from a few bumps in the process we are overall very happy with Critter Control and the service provided to us. I was very nervous to call a wildlife control company because I did not want any harm to come to any animal on the property. But we just couldn't have raccoons living in our attic, no matter how cute they are. After getting a referral from a local wildlife rescue I called Critter Control. Jared is beyond professional and very willing to do whatever it takes to ensure the job is done right. The attic crew who replaced the insulation was very informative and thorough, and though I wasn't there to meet the main crew who did the soffit reinforcements and repairs I am told they were quick, respectful and courteous. Unfortunately due to circumstances beyond anyone's control I had to call the office many times. The entire office staff was very understanding and helpful. Heidi especially made me feel truly cared for and understood. I would recommend them to anyone wanting to peacefully and humanly remove wildlife from your home.
Daniel Maatman
Laurie Norris
Josh was professional, thorough and friendly! He explained what he was doing and educated me on our situation (mice in the attic). This required two visits, one for baiting and a return to seal up areas that were allowing access. I appreciate their offering that follow up service and I have a peace of mind. Would highly recommend them.
Cathy Knothe
WE HAD A PESKY RACCOONS IN THE WOODS BEHIND OUR HOME THEY WOULD COME UP ON OUR PORCH AND INTO OUR DOG YARD WE HAVE A 6 POUND POMERANIAN AND WERE CONCERN FOR HER SAFETY A TRAP WAS PUT OUT AND THE RACCOON WAS CAUGHT THE FIRST NIGHT. GARRIT CONTINUED TO PUT THE TRAP OUT FOR THE REST OF THE WEEK AND CHECKED IT EVERY DAY - WE WERE VERY SATISFIED WITH THE SERVICE EXCELLENT. TOTAL 3 RACCOONS REMOVED FROM PROPERTY
Virginia Davis
Josh was a punctual, courteous, and highly skilled professional who helped us not only in removing chimney swifts from our two chimney flues, but also in seeing three other home items needing attention; a loose soffit, a dryer vent that was broken, and a worn covering on an air conditioner line entering the home interior. He gave us an estimate with pictures, and came back within a week to perform all the work. There was no pressure to use Critter Control, but with his expertise, you can?t go wrong! Highly, highly recommend his inspections and work! Sincerely, V Davis, Holland, MI
Tim Arkema
Joshua gave me a half hour heads up before his arrival and did a thorough job of checking out my home and showing me places where mice are getting in. This was all part of a free estimate and zero pressure to hire them to seal the problem areas is it something that most homeowners could probably do themselves.
Jena Krueger
We had a bird that moved into our dryer vent and Critter Control GR came out the same day, was very professional and efficient! Would definitely recommend.
Jodi Kelly
I am very pleased with the service of critter control. Gerritt came the same day I called about a mouse/vole running around our basement (eek!), he was able to find some areas where the critter may have come in, he walked the perimeter of the house as well as looked in our attic to discover we did in fact have some evidence of activity going on. He took pictures of the areas where he advised we should close off which was great because it gave us the option to do it ourselves. Really nice guy, quick in and out and even was respectful in covering his shoes walking through the house.
John Van Zweden
Jerad was very professional and thorough. Made some good recommendations for solving the identified problem.
Brandon Astrino
Wonderful company! Josh was amazing.
Gina Snyder
Gerrit was professional and informative! He solved my problem with an unwanted guest in my fireplace quickly and efficiently.
robert jensen
Joe Daly
Jen Anderson
Josh was very knowledgeable and helpful and went above and beyond to make sure that we were satisfied with the results!!!
Meg Godfrey
Josh was great! We had bats in our attic when we moved into our home and he took care of it. He even provided pictures of before and after. Highly recommend! He was very trustworthy and went beyond our expectations!
Mitchell Nol
Gerrit was very professional! He took care of the issue and added a solution so this doesn?t happen again! Thanks again gerrit!
Mark Etheridge
Keith and Nancy Van Kooten
Scott Boogaard
Jeff Montague
Steven Dater
Marjory Steenwyk
Very pleased with expertise in solving my critter invasion. Thank you.
Eric Chase
They were great, very quick to reply and knowledgeable Friendly service. I felt I was in good hands with people who new immediatley what to look for. They'll be my first call if I'm in need again.
Ron Pederson
We were pleased and impressed with Josh's professionalism both regarding customer relations and the skill and intelligence he brought to the job. He got the varmints!
Vicki Reamer
Critter Control is great! I highly recommend them! Easy to get hold of, returned calls promptly. Jared was so friendly and showed up when he said he would. He kept track of the cage and quickly disposed of the animals. I couldn't be happier with them.
Jeremy Rumble
Scheduled a call between 10 & noon. Jared arrived at 10:00 on the dot! He removed two adult raccoons that were living in our chimney in less than 30 minutes! Plus it didn't cost nearly as much as I had feared. 10/10 would call again if another issue arrives!
Kelly P
Don and his team were very friendly and efficient in removing a rather large nest from my attic. I left a message with the office and very quickly got a call back. When the team came out to my house they were very careful to keep the room that had the attic opening clean. I appreciate their work very much!
Erica Bills
My neighbor recommended Critter Control and I can see why. Jared at Critter Control was great! He was very nice, professional and efficient. He identified how the bats were getting in my house and provided various options as to how to resolve the issue (humanely). He ensured there were no more bats and then sealed the area where they were getting in. He answered all of my questions and concerns and the issue was resolved in a timely manner. Thank you!
mary behm
Critter Control knows their pests and how to get rid of them. They even help with preventive measures and repair. They are quick to come too.
Diana Bergquist
Josh was Very helpful this morning in Reassuring me that my lodging Bats ? were Not in my attic. He took the time in checking my rooflines as well as showing me comparisons of ? videos. After having an awful ? experience in Northern Michigan, my anxiety has been released because of Joshs visit!!! Thank You Josh for being So patient? Happy Thanksgiving ? Diana
Austin Dean
A bit of trouble getting through to the company, but after I spoke with the office staff they had someone to my house within 20 minutes.
Scott Strawser
Josh Grow
Professional and effective!
Meagen Coburn
We had a bat in our house for upwards of 3 weeks. The first two times we saw her, she flew around and we shoo'd her out the door. The last time, though, she was up in our pocket door out of reach. We have a dog and a baby, and of course this happens at 10:30 on a Friday night. After far too many phone calls to anyone on Google that night to no avail, CritterControl called the next morning and was able to help us by afternoon. He walked in with a glove, reached up, grabbed her, and walked out. It was quite entertaining, really, and we're thankful to have the bat living somewhere else.
Bvw Maintenance
Referred to by another pest control company (from another area). Extremely easy to work with and handled the issue in a timely manner.
Robert DeGuzman
Josh came out to the house because of noises in the attack/ceiling and walls. He assessed the inside, outside with a ladder and the attic. He showed me multiple mice entry points and their droppings at the entry points. He took photos and emailed them to us. The entry points were caulked and he placed traps and rodent bait stations. He was very thorough. I would definitely use this business again.
John Pettit
Rachel Osbon
Staff is friendly and helpful and was available right away!
Kevin J. Garcia
Don has done a fabulous job for us this past summer and fall - we had issues with bats in the attic and he humanely took care of them for us. He also helped knock down our vole population, and in the summer of 2015 he took down a paper wasp nest in the bushes by our house. These past two years have been a little crazy in dealing with various animals so we are really grateful Don is "on top of his game". I highly recommend Don and Jared for managing your wildlife issues. Kevin & Mary Garcia Grandville, MI
Taylor Bouman
Josh from Critter Control came over and examined the situation, explained it, and even pointed out how it started! Time will tell if the bait / poison works but I am very pleased with how professional and courteous this experience was. I've interacted with Orkin before and Josh blew them out of the water.
Jessica Van Timmeren
Very satisfied. Josh was helpful and thorough. We had a problem with a raccoon and her litter in our chimney. Everything was taken care of professionally and in a timely manner without hurting the animal or our home.
Galen Stevens
Very professional and thorough. We've had Josh V. help us with multiple critter issues and he is great.
Colleen DeNardo
Josh was awesome! Very professional and very kind. I also like that he educated me on some of the things to look for in order to prevent future issues. He was also extremely quick to respond. I had an issue with a mouse and I called him and he actually was around the corner from my home. He stopped by set up traps and we caught the mouse the next day. Thanks Josh for keeping me calm! I would highly recommend Critter Control of Grand Rapids to others!
Pat Siegert
Very professional. With each appointment, Parker was there before the scheduled time limiting my time off of work.
Monroe DeVos
Excellent service with superior results. A job well done...! ????
Dennis Williams